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- What type of leader was David Collins and James Burke? (10 points)
- What is the significance of people knowing Tylenol was the product of J&J? (10 points)
- What role did communication play? (10 points)
- Many surveys of consumers were collected through the tragedy. How was this helpful? (10 points)
- (Opinion question) What do you do when there is no time to plan, as a PM, a fully well thought out plan? (10 points)
- What contributed to the company’s recovery. (10 points)
- What, in your opinion, or in the author’s opinion, is (at least one) significance of this story from a PM perspective. (10 points)
- When answering these questions, please be certain to relate project management processes, concepts, and terms as appropriate. (15 points are for the use of PM terms, processes and concepts used throughout this course.)
What is your role as a health care team member?
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