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Deliverable Length: 350–500 words 

Overview

In “Competing on the Eight Dimensions of Quality,” in the Harvard Business Review from November–December 1987, David A. Garvin proposes the following8 critical dimensions of quality:

1.     Performance

2.     Features

3.     Reliability

4.     Conformity

5.     Durability

6.     Serviceability

7.     Aesthetics

8.     Perception

Research at least 2 sources (which may include your textbook) to support your response, and complete the following:

·         For each of the 8 dimensions, using the project you selected, describe in 1–2 sentences how you would define the output of your project in terms of that dimension.

Write 2 more paragraphs that are an introduction and conclusion to this topic. Be sure to include your references, and format your submission in APA format.