The Information Technology Infrastructure Library (ITIL) is a set of concepts and techniques for managing IT infrastructure,
Due Week 8 and worth 70 points The Information Technology Infrastructure Library (ITIL) is a set of concepts and techniques for managing IT infrastructure, development, and operations. ITIL offers eight sets of management procedures: service delivery, service support, service management, ICT infrastructure management, software asset management, business perspective, security management, and application management. Disney began […]